Insight Therapy Solutions

“I've been in and out of therapy for most of my life (I'm 41) and Christine is without a doubt the best therapist I've ever had. She is so sincerely concerned about my well being and unbelievably accommodating to my schedule and needs. I've seen her the past 2 yrs or so and I have never had a therapist go so hard for me and my well-being before. I also love the convenience of being able to schedule with her at the end of my session and if we have a particularly emotional session she always asks do I need more sessions in the wk and honestly I don't think I've never had a therapist care about me like that. I really can't give her and this office high enough praises. I also love her flow in the sessions it never feels like I'm pulling out teeth trying to bring stuff up everything is just easy and I can be completely honest with her and not have to worry about her taking something out of context or freaking out I said something while I'm having a hard time.”

“I genuinely don’t enjoy writing negative reviews, especially about a mental health clinic. Unfortunately, my experience with Insight Therapy Solutions was so disappointing that I feel future patients deserve to know what they may be walking into. I initially found Adam Horvath through his Psychology Today profile. His background and areas of expertise resonated with me, so I reached out to inquire whether he was accepting new patients and whether my UnitedHealthcare insurance was in-network. Instead of hearing from the therapist, I was contacted by an administrative staff member, Vhea Rhazella Zaragoza, who confirmed that my insurance was accepted and helped schedule my appointment. Unfortunately, the scheduling experience did not inspire confidence. Throughout our phone conversation, the interaction felt extremely cold, robotic, and impersonal. I understand that administrative staff have busy days and are not therapists, but warmth and professionalism are especially important when you’re speaking to people seeking mental health care. Ironically, I found myself thinking that even an AI assistant - or the rooster enthusiastically announcing itself in the background throughout the call - managed to convey more warmth than the person I was speaking with. Still, I decided to move forward because I was interested in working with Adam. The appointment was scheduled for 10:00 am on a Friday. He never showed up. At approximately 10:05 am, I called the office to make sure I hadn’t misunderstood the appointment details or missed a meeting link. Again, it was Ms Vhea picking up the phone. Another impersonal conversation. Short story short, I was told she would contact Adam and he would send me a link. So I waited. Fifteen minutes passed. Then twenty-five. Then I waited until the appointment time had essentially come and gone. No call. No email. No explanation. To make matters worse, I checked my credit card account and discovered that I had already been charged for the session that never took place. Only then did I call back and request an immediate refund, making it clear that I no longer wished to continue with the practice or reschedule the appointment. To the clinic’s credit, the refund was processed promptly, and I appreciate that. However, a prompt refund does not erase the experience. When someone finally decides to seek therapy, they are often already feeling anxious, vulnerable, or overwhelmed. Showing up for the very first appointment is a significant step. Failing to attend that appointment without any communication sends a terrible message about reliability and professionalism. Mistakes happen. I understand that. What matters is how those mistakes are handled. My experience left me feeling like I was simply another appointment on a calendar rather than a person seeking help. I sincerely hope the clinic improves its communication, professionalism, and patient experience because people seeking mental health care deserve considerably better than what I experienced.”

“DO NOT GO TO DR. PRICE. My boyfriend and I are currently at somewhat of a breaking point within our long-term relationship. We were assigned to Dr. Price, and my partner had his intake appointment last week. We had our first joint session today. The primary issues within our relationship are that I carry the majority of the emotional labor and that trust has been significantly damaged to the point where I no longer automatically take my partner at his word. My first issue with Dr. Price began when he told my partner he needed to “step up as a man” and “stay true to his word.” I attempted to establish a boundary that “everyone, man or woman, should hold true to their word,” and also communicated that I was extremely activated and emotionally overwhelmed going into the session because my nervous system has not had a break in a long time. I even apologized if I was coming across harsher than intended. Dr. Price then began directing questions toward me, including asking if I was spiritual. I said yes. He then informed me that he was Christian and began referencing God being a man in the Bible. At that point, I let him know I would prefer to keep religion out of our therapy sessions because we do not share the same religious beliefs. He largely dismissed that concern and continued moving forward. From there, the session became increasingly frustrating and emotionally exhausting. One of the primary issues in my relationship is that I constantly have to over-explain my feelings and repeatedly perform emotional labor in order to feel understood. Instead of helping balance that dynamic, Dr. Price repeatedly redirected the emotional burden back onto me and continued asking me to re-explain my feelings multiple times, despite me clearly communicating that I was emotionally maxed out AND asking him to please direct questions towards my partner as well. At one point, Dr. Prince had my partner state that he “promised” not to repeat the behaviors that deeply hurt me over the weekend. I explained that a major issue in our relationship is that trust has been eroded, so a verbal promise no longer automatically create emotional safety for me. I communicated that I was approximately “95% sure” the relationship was over, not because I do not love my partner, but because I am realizing that if I do not start choosing myself, nobody else will. Rather than exploring that statement productively, Dr. Price repeatedly pressured me to lower that percentage. First 50%, then 75%, then 85%. I repeatedly explained that I could not answer that question because trust is the core issue. Eventually, I directly asked him to please stop asking me the question and explained, calmly-ish (not yelling but I was for sure crying), that simply attending the session was already about as much emotional capacity as I had left to give in that moment. Instead of recognizing that boundary, Dr. Price told me to “calm down.” At that point, I told Dr. Price to never tell a woman to "calm down", ended the session, and logged off. For context, I have been in and out of therapy for roughly 20 years. I have never left a negative review for a therapist before, and I do not take writing something like this lightly. However, this was genuinely one of the most invalidating and emotionally unsafe therapeutic experiences I have ever had. Even my partner — who had initially been trying to stay engaged in the session — became upset enough by how things were unfolding that he also logged off shortly afterward. I would strongly caution any emotionally overwhelmed individual, particularly women already struggling with emotional burnout, over-functioning, or relational imbalance, before working with Dr. Price. I also sincerely hope Insight Therapy Solutions reassesses whether he is an appropriate fit for couples counseling specifically, because this experience was not only unhelpful, it was actively harmful during an already emotionally fragile situation.”

“So glad I found insight therapy!! When I tell you I've fired about six therapists in 2025, I'm not exaggerating. Finding a good therapist is like dating, you have to feel comfortable enough with them and see if you guys vibe and if you'd even want to continue seeing them. I've been going through birth trauma and ppd, it's been hard for me 2025 put me through hell and back. I almost gave up on finding a therapist and then I found insight therapy that's covered under my insurance that offers telehealth, I've been seeing Dawn Montgomery since October 2025 weekly and it's been absolutely life changing for me. She's really helped reframe my mindset and I'm definitely a better person for it. Thank you so much Dawn! So grateful I found this place and so grateful for the help in my healing era ‍”